Self Pay

Let us represent the caring face of your community hospital!

We live, work, and play in a small town, where we see first hand the value of community relationships.  

We know how important these community relationships are to the success of your Hospital. 

We realize Hospitals must maintain their place as a "valued and caring" member of their community. 

We also understand that hospitals acting as "bill collectors" can be a hard pill to swallow,

and often strain community relationships.

That's where we can be such a valuable asset to your hospital's self pay account collection. 

We represent the face of your hospital, caring for your patients and their families in the same respectful, kind,

and caring way your own employees would. 

Advantages of working with us:

• Increased cash flow

and decreased bad debt

• Increased patient satisfaction

• You can focus on

higher pay-off activities for you;

such as insurance and billing follow-up

• Reduced days in accounts receivable

• Managing charity care programs

•  No self-pay statement costs

• Electronic payment posting

• Significant reduction to the number

of inbound calls you receive

• All of our inbound and outbound calls   are digitally recorded

• Bi-lingual patient advocates

We offer taylor-made solutions:

• Charity applications and

determinations assistance

•  Change of address ~ skip tracing

• Bankruptcies

• Probate

• Settlements

• Clean- up projects

• Interest implementation opportunities

• Bank loan implementation

• Automated payment uploads

(self pay ERAs)

• Color, trackable, laser printed, customized statements

• Timely reconciliation

Ask yourself these questions:

1.  Is your patient accounting

department professionally trained?

If so, how and by who? 

How do they compare to the best in

the industry?  Do you know exactly

what they are saying to patients? 

Is it consistent with your mission? 

Are you getting the best results

possible or are you sacrificing patient satisfaction and significant revenue collection every day?

2.  Exactly how do your self-pay

efforts distinguish you from the

best of your competitors

in the minds of patients?

3.  How many self-pay patients can

you point to and identify the clear connection between your efforts

and the payment in full

or the lack of that payment?

4. How many patients each day do

you not collect from, because your

best efforts were just not enough?

Your community hospital is a place

where you see friends, family, and coworkers. 

It's a place where being a great neighbor

is just as important as being a great health care provider.

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Services

For more information on the services we offer please contact Rick Rogers