Patient Account Representative

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About Us:
At Magnet Solutions, we pride ourselves on delivering exceptional service to our healthcare clients and their patients. As a Patient Account Representative, you’ll be the voice of compassion and clarity, guiding patients through their billing inquiries and helping them find solutions with empathy and professionalism.

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What You’ll Do:
As a Patient Account Representative, you will:

• Serve as a liaison between patients and healthcare providers regarding billing inquiries.

• Manage inbound and outbound calls with a focus on delivering exceptional customer service.

• Resolve patient concerns related to insurance, billing, and account balances.

• Maintain and update patient account records, ensuring accuracy and confidentiality.

• Work with the patient to understand their financial needs and find a payment option that works best for them.

• Perform billing functions such as collecting payments, arranging payment plans and follow up on inadequate payments.

• Uphold compliance with state and federal regulations and client-specific policies.

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What We’re Looking For:

• High school diploma or equivalent preferred

• Experience in medical billing or a related field preferred, but willing to train the right individual.

• Strong communication, organizational, and customer service skills.

• Ability to work independently and thrive in a fast-paced environment.

• Proficiency in Microsoft Office Suite and data entry systems

• A positive, team-oriented attitude and a commitment to excellence.

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Why Join Us?

• Be part of a mission-driven team that values integrity, empathy, and growth.

• Enjoy opportunities for professional development and advancement.

• Make a meaningful impact on the lives of patients and their families.

• Magnet Solutions fosters an uplifting team-oriented environment that has earned us recognition as one of the Best Places to Work four (4) years in a row.

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Job Type: Full-time – 40 hours per week

Schedule:

• Monday to Friday

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Salary: $17.00 per hour starting wage

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Benefits:

• Health insurance

• Dental insurance

• Vision insurance

• Retirement Plan with Company Match

• 401(k)

• Life insurance

• Paid time off

Perks:

• Weekends off

• Steady Flexible Schedule

• Contests, Prizes and Incentives

• Employee Recognition Program

Physical Requirements:

• Prolonged periods of sitting and computer use.

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Clerical Support

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Position Description: Clerical support representatives assist our staff with a variety of tasks regarding organization, processing, transactions and day-to-day tasks in our patient and client oriented workspace. Individuals with an efficient and flexible mindset are well equipped to succeed in this dynamic role!​

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New employees engage in an in-depth training process with mentorship from experienced employees. The ideal candidate will be detail oriented and possess professional communication and customer service skills.

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We look forward to hearing from you and thank you for your interest in joining our fun and hard working team!

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Job Incentives:

• Paid Vacation

• Health Insurance

• Retirement Program with Company Match

• Weekends Off

• Steady Schedule

• Referral Bonus

• Pay differential for Spanish speakers

• Contests, Prizes and Incentives

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Now Hiring: In-Person, Remote, Full time, Part Time 

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Maintenance Technician

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Job Summary: 

Magnet Solutions/ Accelerated Receivable Solutions [MS/ARS] is committed to maintaining equipment and property that is safe, well-maintained, and visually appealing. The Maintenance Technician is responsible for performing a wide range of repair and maintenance tasks to ensure the proper functioning and safety of MS/ARS equipment and properties. This role involves troubleshooting, preventive maintenance, and responding to maintenance requests in a timely and efficient manner. 

 

Education and Experience: 

Education: High school diploma or GED preferred; technical or vocational training preferred.  

Experience: Related experience preferred, on-the-job training offered. 

Licensure Requirements: Valid Drivers License  

 

Reports To: Maintenance Supervisor / Facilities Manager   

 

Job Duties:  

• Perform routine and preventive maintenance on mechanical, electrical, and plumbing systems. 

• Troubleshoot and repair equipment, machinery, and building systems. 

• Respond to maintenance requests and emergencies promptly. 

• Performs general repairs that do not require a specialized technician. Examples may include lawncare, repairing drywall, painting, electrical, plumbing, repairing doors and other building fixtures. 

• Cleans and assists with upkeep of properties. 

• Troubleshoots issues to determine necessary repairs. 

• Ensure compliance with safety regulations and company policies. 

• Additional duties as assigned. 

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Required Skills/Abilities:  

• Ability to use hand tools and power tools. 

• Excellent organizational and time management skills. 

• Ability to follow instructions from supervisors or senior maintenance workers. 

• Excellent problem-solving and communication skills. 

• Ability to work independently and as part of a team. 

• Physical stamina and dexterity to perform manual tasks and lift heavy objects. 

• Ability to function well in a high-paced and at times stressful environment. 

Physical Requirements:  

• Standing/Walking: Ability to stand and walk for extended periods, often for the majority of the shift. 

• Lifting/Carrying: Must be able to lift and carry up to 50 pounds regularly and occasionally heavier loads with assistance. 

• Climbing: Ability to climb ladders, stairs, and work at heights (e.g., rooftops, scaffolding). 

• Bending/Kneeling/Crouching: Frequent bending, kneeling, crouching, and crawling to access equipment and confined spaces. 

• Manual Dexterity: Use of hands and fingers to handle tools, operate machinery, and perform repairs. 

• Vision: Good vision (with or without corrective lenses) to read blueprints, schematics, and perform detailed work. 

• Hearing: Adequate hearing to detect alarms, equipment malfunctions, and communicate effectively in noisy environments. 

• Environmental Tolerance: Ability to work in various environments including hot, cold, dusty, or noisy conditions, and occasionally outdoors. 

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Disclaimer 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  

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All personnel may and will be required to perform duties outside of their normal responsibilities from time to time, as needed. 

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