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Come Work With Us

Based in Scottsbluff, Nebraska, Magnet Solutions partners with hospitals to follow up with patients, answer questions related to billing and insurance, and provide excellent customer service on behalf of our healthcare clients. We are a growing company looking for skilled communicators and excellent problem solvers who thrive in a fun, fast-paced work environment with a family focus.

We are committed to hiring and developing self-starting professionals who are driven to succeed, and who take pride in their work. If this describes you, and you are looking for a rewarding career, apply today to JOIN OUR TEAM!

Current Openings:

Patient Account Representative

About Us:
At Magnet Solutions, we pride ourselves on delivering exceptional service to our healthcare clients and their patients. As a Patient Account Representative, you’ll be the voice of compassion and clarity, guiding patients through their billing inquiries and helping them find solutions with empathy and professionalism.

What You’ll Do:
As a Patient Account Representative, you will:

  • Serve as a liaison between patients and healthcare providers regarding billing inquiries.

  • Manage inbound and outbound calls with a focus on delivering exceptional customer service.

  • Resolve patient concerns related to insurance, billing, and account balances.

  • Maintain and update patient account records, ensuring accuracy and confidentiality.

  • Work with the patient to understand their financial needs and find a payment option that works best for them.

  • Perform billing functions such as collecting payments, arranging payment plans and follow up on inadequate payments.

  • Uphold compliance with state and federal regulations and client-specific policies.

What We’re Looking For:

  • High school diploma or equivalent preferred

  • Experience in medical billing or a related field preferred, but willing to train the right individual.

  • Strong communication, organizational, and customer service skills.

  • Ability to work independently and thrive in a fast-paced environment.

  • Proficiency in Microsoft Office Suite and data entry systems

  • A positive, team-oriented attitude and a commitment to excellence.

Why Join Us?

  • Be part of a mission-driven team that values integrity, empathy, and growth.

  • Enjoy opportunities for professional development and advancement.

  • Make a meaningful impact on the lives of patients and their families.

  • Magnet Solutions fosters an uplifting team-oriented environment that has earned us recognition as one of the Best Places to Work four (4) years in a row.

Job Type: Full-time – 40 hours per week

Schedule:

  • Monday to Friday

Salary: $17.00 per hour starting wage

Benefits:

  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement Plan with Company Match

  • 401(k)

  • Life insurance

  • Paid time off

Perks:

  • Weekends off

  • Steady Flexible Schedule

  • Contests, Prizes and Incentives

  • Employee Recognition Program

Physical Requirements:

  • Prolonged periods of sitting and computer use.

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Clerical Support

Position Description: Clerical support representatives assist our staff with a variety of tasks regarding organization, processing, transactions and day-to-day tasks in our patient and client oriented workspace. Individuals with an efficient and flexible mindset are well equipped to succeed in this dynamic role!

New employees engage in an in-depth training process with mentorship from experienced employees. The ideal candidate will be detail oriented and possess professional communication and customer service skills.

We look forward to hearing from you and thank you for your interest in joining our fun and hard working team!

Job Incentives:

  • Paid Vacation

  • Health Insurance

  • Retirement Program with Company Match

  • Weekends Off

  • Steady Schedule

  • Referral Bonus

  • Pay differential for Spanish speakers

  • Contests, Prizes and Incentives

Now Hiring: In-Person, Remote, Full time, Part Time 


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A Message From our Team:

Best Place to Work
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