Patient Account Representative

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About Us:
At Magnet Solutions, we pride ourselves on delivering exceptional service to our healthcare clients and their patients. As a Patient Account Representative, you’ll be the voice of compassion and clarity, guiding patients through their billing inquiries and helping them find solutions with empathy and professionalism.

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What You’ll Do:
As a Patient Account Representative, you will:

• Serve as a liaison between patients and healthcare providers regarding billing inquiries.

• Manage inbound and outbound calls with a focus on delivering exceptional customer service.

• Resolve patient concerns related to insurance, billing, and account balances.

• Maintain and update patient account records, ensuring accuracy and confidentiality.

• Work with the patient to understand their financial needs and find a payment option that works best for them.

• Perform billing functions such as collecting payments, arranging payment plans and follow up on inadequate payments.

• Uphold compliance with state and federal regulations and client-specific policies.

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What We’re Looking For:

• High school diploma or equivalent preferred

• Experience in medical billing or a related field preferred, but willing to train the right individual.

• Strong communication, organizational, and customer service skills.

• Ability to work independently and thrive in a fast-paced environment.

• Proficiency in Microsoft Office Suite and data entry systems

• A positive, team-oriented attitude and a commitment to excellence.

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Why Join Us?

• Be part of a mission-driven team that values integrity, empathy, and growth.

• Enjoy opportunities for professional development and advancement.

• Make a meaningful impact on the lives of patients and their families.

• Magnet Solutions fosters an uplifting team-oriented environment that has earned us recognition as one of the Best Places to Work four (4) years in a row.

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Job Type: Full-time – 40 hours per week

Schedule:

• Monday to Friday

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Salary: $17.00 per hour starting wage

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Benefits:

• Health insurance

• Dental insurance

• Vision insurance

• Retirement Plan with Company Match

• 401(k)

• Life insurance

• Paid time off

Perks:

• Weekends off

• Steady Flexible Schedule

• Contests, Prizes and Incentives

• Employee Recognition Program

Physical Requirements:

• Prolonged periods of sitting and computer use.

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APPLY BELOW

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Clerical Support

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Position Description: Clerical support representatives assist our staff with a variety of tasks regarding organization, processing, transactions and day-to-day tasks in our patient and client oriented workspace. Individuals with an efficient and flexible mindset are well equipped to succeed in this dynamic role!​

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New employees engage in an in-depth training process with mentorship from experienced employees. The ideal candidate will be detail oriented and possess professional communication and customer service skills.

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We look forward to hearing from you and thank you for your interest in joining our fun and hard working team!

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Job Incentives:

• Paid Vacation

• Health Insurance

• Retirement Program with Company Match

• Weekends Off

• Steady Schedule

• Referral Bonus

• Pay differential for Spanish speakers

• Contests, Prizes and Incentives

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Now Hiring: In-Person, Remote, Full time, Part Time 

APPLY BELOW​​​​

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