We offer the returns you need to best serve your community.
The post-visit experience is fundamental to maintaining patient relationships and driving strong financial performance. We make it our mission to create simple solutions backed by our expert staff, advanced technology and strategic partnerships.
For us, success is making sure your patients are informed on their bill and aware of their options before we request payment. It starts by sending one statement that includes accounts from all your clinic and hospital sites. Our expert patient account representatives can then answer questions and offer solutions for resolution on their balance, including payment arrangements or financial assistance.
After more than 20 years of focusing solely on Self Pay solutions for healthcare providers, Magnet Solutions is acutely aware of what facilities need, and that no two solutions look alike. It is our joy to share our industry leading technology and expertise with our partners to increase financial returns while saving time and burden on their end. Our operations are fueled by detailed data analysis and we always strive to improve performance for our partners.
Stay true to your business
Unlike many in our industry, we will never encourage you to downsize your in-house point of service or self-pay team. In fact, we offer training and support to help you increase your point of service collections, to get those accounts taken care of before they even reach us. Staff whose responsibilities we bear are able to increase the scope and quality of their work in other important areas of your business.
Here is what our partners can expect:
We start with our suite of reports, but we will tailor both the reports and their frequency to your needs. If the data exists, we capture it, and can include it in your customized report.
24/7 Payment Ability
Your patients will have access to call and make payments whenever they like. Either with a Patient Account Representative during work hours, or anytime of day with our automated system.
Many of our clients have gone through extensive system conversions. If this is something you are planning to undertake, our experienced IT team will be able to help insulate your patients from the process, while maintaining productivity on your accounts.
Magnet Solutions’ platform independent process makes it easy to deliver a single statement to your patients which includes all their accounts — hospital, clinic, and more.
As a partner with Magnet Solutions, you'll be able to access real-time updates on recovery progress as well as listen to what our Patient Account Representatives are communicating to your patients.
Financial Assistance programs offered by your facility will guide the direction we take in helping patients find resolution. We educate patients on the programs you support and any opportunities for which they may qualify.
Gain confidence with our data-backed projection
Selecting a partner in Self Pay is a big decision. That is why before you decide to form a partnership, we’ll use our detailed Cash-Flow Pro Forma to demonstrate the projected financial lift we expect to generate for your facility. This Pro Forma outlines the bottom line opportunity we calculate exists within your current self-pay account flow and serves as our performance metric when you choose to work with Magnet Solutions.