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Patient Account Representative

Full-Time or Part-Time | On-Site | Training Provided | Benefits Available

Patient Account Representatives call patients on behalf of our healthcare clients to answer questions they have related to their medical bill and help guide them toward account resolution. 

This is a rewarding position in which our team works with patients to help them better understand their medical bill and determine the best options available to them for repayment. Individuals with the ability to provide exceptional customer service and who enjoy helping others will thrive in this role. 

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Previous call center experience and general medical and insurance knowledge is a plus, but all necessary training will be provided.


We foster a team environment where you will receive thorough training, opportunities for professional certification paid by the company, and peer mentors to welcome you into our organization and your role. This is an excellent role to gain valuable experience in healthcare administration and business office management.   

Employment Benefits

  • Competitive Wage

  • Main Holidays Paid

  • 3-5 Additional Paid Days Off

  • Paid Vacation

  • Sick Leave

  • Health Insurance

  • Simple IRA With Company Match

  • Bonus Opportunities

  • Bilingual Differential

  • Employee Recognition and Awards

  • Contests, Prizes and Incentives

  • Mentorship Program

  • Continuous Education

  • Professional Certification Opportunities

  • Career Advancement

  • Employee Referral Program

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