Patient Account Representative

This is a full time 40 hour per week opportunity.

This position acts as an extended business office of our health care clients’ patient accounts department. Patient Account Representatives work in a call center environment handling high-volume inbound and outbound calls. Employees in this highly customer service-oriented position will answer questions the patient has regarding their bill or insurance, as well as gather information and problem solve to achieve account resolution.

Comprehensive new hire training is provided with extensive client specific information. Tenured employees serving as a mentor, aid in the success of our newly trained and talented staff. The ideal candidate will be detail oriented and possess professional communication and customer service skills. Previous call center experience and general medical and insurance knowledge a plus.

Work Benefits

  • Company & Employment Stability

  • Family Employer Philosophy

  • Competitive Wage

  • Major Holidays Paid

  • 3-8 Additional Paid Days Off

  • Vacation Time

  • Health Insurance

  • Simple IRA With Company Match

  • Bonus Opportunities

  • Balance Ball Chair Option

  • Bilingual Differential

  • Employee recognition and awards

  • Contests, prizes and incentives

Professional Growth

  • Mentorship Program

  • Performance Reviews

  • Continuous Education

  • Certification Opportunity

  • Opportunity for Advancement

  • Employee Referral Program