Female customer service representative speaking with an older adult on the phone, providing customer support.

You know your facility better than anyone, including what makes it unique. That’s why we work with providers to identify opportunities for improvement, offer our in-depth industry expertise, then go to work making the post-visit experience exceptional for you and your patients.

It's Time to Create a Cohesive Self-Pay Experience

Informative
Statements

Live
Assistance

Text
Reminders

Email
Notifications

Secure Web
Portal

Unmatched
Recovery

Powerful Capabilities They Will Love.

Personal Assistance Patients Deserve.

Attainable Solutions, Authentic Conversations

Your patients are not numbers on a balance sheet. Every patient has a unique set of circumstances and we take the time to answer their questions, communicate their options, and offer attainable solutions for reaching financial resolution. In short, we treat patients the same way you do, with compassion and understanding.

Easy Implementation, Seamless Integration

Magnet Solutions has an experienced team of implementation experts who will make getting started fast and simple. We can integrate with any hospital EHR including Epic, Meditech Expanse, and Cerner, to name just a few.

We Believe Information is a Patient's Greatest Ally.

Detailed guarantor statement capabilities with multiple sites included on one easy to understand statement.

In-depth explanations of charges, locations, adjustments, past payments, and more. We offer limitless statement configurations to include the information most helpful to your patients.

Generic Hospital Statement Version 3 11_8_23_Page_2_edited.jpg

Keeping your patients in the know with text and email notifications

Your upcoming payment is scheduled on 1/1/2024 for $65.00. Access your account: samplehospital.com/billpay

You have a new statement available to view. Access your account by visiting: samplehospital.com/billpay

Payment Reminders

New Statement Alerts

Patients pay faster when notified of their bill through text and email.

Fully Compliant
Personalized Notification Preferences
Mobile Friendly Payment
Paperless Options to Save Providers More

Committed to Security

Magnet Solutions maintains a commitment to deploying innovative technologies that offer the highest level of data security for you and your patients.

Harnessing the insights of external specialists, we scrutinize every aspect of our strategic workflow to continually enhance and implement the highest standard of data security practices.

We understand the prevalent digital threats facing healthcare organizations and invest heavily in defense measures to mitigate risk. The safety and confidentiality of your data remains our paramount focus.

Ready for some much-deserved backup?

If you are looking for innovative ways to optimize your self-pay performance, while improving the patient experience, we invite you to contact us. By partnering with Magnet Solutions, you will benefit from our years of experience, professionally certified staff and our commitment to invest in our industry’s latest technology, all focused on one thing — providing a customer service experience that leaves your patients delighted and loyal to your facility. If you need a true partner to assist with your self-pay receivables, look no further.

1-855-392-8636

sales@ar-solutions.biz

Best Places Animation (1280 × 350 px) (8).gif

What our clients have to say

“Magnet Solutions offered support to Horizon Health in the wake of a very abrupt end to a relationship we had with another vendor. They provided a near-seamless transition for patients and staff.”

– Marty Adams , CFO for Horizon Health